A place to keep my work.

I run MalwareBytes every other day. Today I updated the data-base then ran the scan. When the scan finished MB said it found 705 pups, potentially unwanted programs, 705! Go to details and every file, registry entry, folder etc. that was Advanced System Care had been quarantined! HUH!! Say what!

I ran MB day before yesterday and it did not touch ASC. Now all of a sudden its on MB's hit list. Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions... 


Comments (Page 2)
on Mar 19, 2017

DrJBHL

The point is that you can disagree and use them.

As I do. 

on Mar 19, 2017

BigDogBigFeet

MWB does not solely select a software for being on the PUP list, rather its end users provide feedback to MWB about troublesome products.

I'd be willing to accept that very reasonable assumption if MWB hadn't told me otherwise.  Auslogics Disk Defrag is not a 'troublesome product'.  It's been 'PUP'd' because all Auslogics software has been 'PUP'd' based on their knowledge of certain (alleged) business practices of Auslogics, unrelated to the functionality of the defrag application, that MWB considers problematic.  I will certainly grant that some of that knowledge likely came from MWB user feedback.  The free products of both Auslogics and IObit can be a tad annoying with upgrade prompts & additional software offers, but they are easily ignored/dismissed and acceptable as their 'cost'.

And let me reiterate:  I have purchased, use and trust MWB to do its job and I've simply whitelisted Auslogics Disk Defrag. 

on Mar 19, 2017

BigDogBigFeet

I would rather educate myself a bit in choosing correct system settings that make sense for my use of my computer than click a button and rely on a software product to do it all for me.

I'm 'educated' and am still happy to let ASC do it all for me....the only option not 'ticked' is the 'registry defrag' as that is pretty much useless and worthless in modern OS systems.

As I said, all my 6 machines of varying spec use it...even this one that cost me a bucket load to build.

It's always 'entertaining' when competing software flags the other as 'bad'.

Now, REAL software, like Kaspersky Total Security can and does remind you from time to time that you have 'unused' software that you may like to review and/or remove....but it does not and will not be so presumptuous as to simply delete it first and tell you later.

....and if this is all about user feedback defining something as a 'PUP'...what if the 'users' are utter morons....and you are in a case of the blind leading the blind?

Common sense really ain't...

on Mar 19, 2017

Are you using the free product, Paul, or ASC Ultimate?  Assuming the former since you run Kaspersky, but just for clarity.   Thx.

on Mar 19, 2017

Free ver essentially....though the driver updater is the commercial one....3 user licence...

on Mar 20, 2017

Question about the driver updater...I used it once and it 'updated' what it said were outdated drivers. So I let it update them, big mistake. I had to roll back the graphics driver as it totally screwed it up. Been leery of it ever since. 

on Mar 20, 2017

Looks like most of the really useful functions of ASC are in the Pro version.  Am I missing something?  It is IObit's product we're talking about, right?

on Mar 20, 2017

Yes....and the free one doesn't get aggressive and overstep bounds.  Crap Cleaner can do much of it anyway.

They tend to get different results/targets which is cute.

on Mar 20, 2017

Reply #21

Any good?

on Mar 20, 2017

I thought I should make a brief Reply.

The body of my Reply #15 was about myself and my own beliefs regarding the class of software product in general as represented in this instance by ASC.

The only question I had of any others involved with this forum post was at the bottom.

BigDogBigFeet

If you do not use MWB(@ commenters), why do you complain about it?

I should also add why do you insist that the only possible explanation for this PUP identification is the result of some tiff between MWB and Auslogics and because of competing software interests? 

And, finally, where you aware Jafo that your "Real" software example has some rather salient and dubious aspects of its own?

Not really looking for any response to these questions, I think they follow rhetorically from the logic you presented.

Malwarebytes User Manual reading that might help in using the software.

From their manual:

Potential Threats

In addition to malicious software detection and elimination, Malwarebytes 3.0 also detects and acts upon two classes of non-malware. These are Potentially Unwanted Programs (PUP's) and Potentially Unwanted Modifications (PUM's). In many cases, PUP's appear in the form of toolbars and other application software which are installed on your computer as part of a bundle. You may have asked for one application, and it came with a second application that was not mentioned, or was mentioned, but you did not uncheck the checkbox next to it to prevent it from being installed at the same time. You may also want and use the PUP. We do not judge the merit of the program or its usability. We do offer a method of removing it if you choose to.

PUM's are a bit different. These are modifications that are typically related to the Windows registry. As a user you will generally not be making changes to the registry that would qualify as a PUM, though the possibility does exist. Because it does, we allow you to define your own rules when it comes to how they are treated. With regard to both types of modifications, we provide three handling methods. These are:

  • Ignore detections: Malwarebytes will not act on detection, nor will you be alerted.
  • Warn user: You will be alerted to the detection, and you may choose to ignore it, create an exclusion, or treat it as malware.
  • Treat detections as malware: The detection will be treated as malware, and corrective actions will occur.

While PUP's and PUM's are both handled in the same manner, each is handled according to separate guidelines which you specify.

Its up to you to tell it what to do with any software identified as a PUP.  I have both of these set to Warn user.

And, let's not forget False Positives do happen with all such software.


Don't use MWB it itself is a PUP.
Totally unnecessary.

Really, yet this same product you disparage recently prevented Malware Ransom-ware from being installed on my computer.  It has also blocked several browser high-jackings for me.


but it does not and will not be so presumptuous as to simply delete it first and tell you later.

As you can see Malwarebytes will not do that unless the user tells it to.  Although since you do not use the software, I am not surprised your opinions Jafo are uninformed.

So much for brief response. lol but you guys earned it.

on Mar 20, 2017


I run MalwareBytes every other day. Today I updated the data-base then ran the scan. When the scan finished MB said it found 705 pups, potentially unwanted programs, 705! Go to details and every file, registry entry, folder etc. that was Advanced System Care had been quarantined! HUH!! Say what!

I ran MB day before yesterday and it did not touch ASC. Now all of a sudden its on MB's hit list. Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions... 

All my input was to and for the OP.

And to answer his 'Suggestions'...don't use it. It is a PUP.

Others' experiences may differ, but that in no way absolves MWB of incompetence.

on Mar 20, 2017

Ya, right you are Jafo.

on Mar 20, 2017

BigDogBigFeet

I should also add why do you insist that the only possible explanation for this PUP identification is the result of some tiff between MWB and Auslogics and because of competing software interests?

Happy to answer that question for myself:  I didn't.

I shared what MWB told me directly.

on Mar 20, 2017

My question was rhetorical Daiwa.  Made to express my sincere doubtfulness as to the merit of your contention. 

Again the MWB manual says it all, PUPs are not malware.  However, if you set MWB to treat PUPs as Malware it will.

The OP's problem of the quarantined ASC was easily avoided.


Now I have to reinstall ASC and wonder...if I run MB again will it do the same thing? Suggestions...

I think my response overall is much better and a real answer to the OP's question.

on Mar 21, 2017

It's all about default settings.....

It would be nice if anything that affected your system was an opt-in, not perhaps [as it seems] an 'opt-out'.

How about...

"this program has a slash and burn policy towards your computer...use at own risk" ....

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