A place to keep my work.
Stops working when trying to update
Published on May 20, 2014 By Uvah In Personal Computing

Went to MalwareBytes website and read some of the forum posts. No help there. Uninstalled Mbam and downloaded a new one for a clean install. After the uninstall using ASC's uninstaller which takes out left over files did a reboot and installed Mbam. Ran it and the same thing happened. Back to the website where another post says to delete rules.ref. So I did that and tried again to run Mbam. No help there either. Did three online scans with TrendMicro, Kaspersky and Bit Defender and all came up clean. The problem started after using ADWcleaner dl'd from Major Geeks. I think it took out some files it wasn't supposed to. Any ideas?


Comments (Page 2)
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on May 22, 2014

I don't know if this will help but here it is boot from your install disk go to repair click on repair the next window will show command prompt click on that type in the exact command specified by DrJBHL hit enter it does a better job at fixing all errors I did it this way and it started working correctly again.

on May 22, 2014

This laptop did not come with an install disc. There's supposed to be a recovery partition but that has mysteriously vanished. Care to lend me your's. Lol

on May 22, 2014

By the way I discovered this little trick on the Windowsclub using your installation disk to do a more through repair!

on May 22, 2014


This laptop did not come with an install disc. There's supposed to be a recovery partition but that has mysteriously vanished. Care to lend me your's. Lol
Which one I have 42 O.S on hand I would be more than happy to send you one! Well all but Windows 8.1 or 8 !

on May 22, 2014

Any version of Windows 7 32bit or 64bit I have all of them so I would be more than happy to help you out!

on May 22, 2014

Windows 7 Home Premium 64 bit. If possible a product key? Don't mean to be difficult. Should I PM you with an address?

So...how's this for even more weird. After unzipping Chameleon and running it yesterday I went back to the folder I put it in and...only the CHM file is there. All else is gone. I think my laptop is haunted. 

on May 22, 2014

How about e-mail me at nwolf16@cfl.rr.com. and yes I have a full install disk doesn't your laptop have the product code on it if not I can take care of that to if need be ok with you? By the way maybe you been hacked by the New F.B.I Cyber Weedies. Have you checked?

on May 22, 2014

I found a product key on the bottom of the laptop. Hope its the right one. I'll send you an email. On its way

on May 22, 2014

O.K sounds good I will get that out to you ASAP. Nice doin business with you LOL!!  By the way is the code for Windows 7 HomePremium 64bit?

on May 22, 2014

bodadog
is the code for Windows 7 HomePremium 64bit?

Yup...the Win 7 that came with the laptop.

on May 22, 2014

I just want to say to all in the community if their is anything i can do to help please don't hesitate to ask i help alot of the elderly and disabled in my community here so if their is anything i can possibly help with i am more than happy to do so.

on May 22, 2014

O.k send that address and i'll have it out to you ASAP! Mind you it will be coming by regular mail USPS O.K with you ?

on May 22, 2014

Uvah: This is EXACTLY what happens when you have no external backup, and you never checked for a recovery partition. Worse: You never even made an emergency boot disk.

The problem with your computer isn't Malwarebytes.

 

on May 22, 2014

What DrJBL is saying is very very true I have all the above you really have to be on top of those problems that will eventually crop up on you. BE PROACTIVE! Would my emergency boot disk work for him I am running same O.S and have that disk also?

on May 22, 2014

I do have an emergency boot disc Doc. Made it awhile back. As for the external backup......even a small expense is problematic. I may be nuts but I'm not stupid! The problem is not with booting up. Its with a program not working. 

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