A place to keep my work.
Stops working when trying to update
Published on May 20, 2014 By Uvah In Personal Computing

Went to MalwareBytes website and read some of the forum posts. No help there. Uninstalled Mbam and downloaded a new one for a clean install. After the uninstall using ASC's uninstaller which takes out left over files did a reboot and installed Mbam. Ran it and the same thing happened. Back to the website where another post says to delete rules.ref. So I did that and tried again to run Mbam. No help there either. Did three online scans with TrendMicro, Kaspersky and Bit Defender and all came up clean. The problem started after using ADWcleaner dl'd from Major Geeks. I think it took out some files it wasn't supposed to. Any ideas?


Comments (Page 4)
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on May 23, 2014

Press the Any key.

on May 23, 2014

I know I did that. Its still checking the registry, has been for the last twenty minutes. I started it a 10 minutes to 4 and it finished at 5:30, one hour and forty minutes. The dialogue box seen here is what prompted this whole thing. Its the same window frame as in safe mode.

on May 24, 2014

What does that ss have to do with MWB's? That is some installer/wrapper for a converter program. get rid of it.,

The dialogue box seen here is what prompted this whole thing.
It could even be malware.

 

Install MWB and run it.

 

 

on May 24, 2014

You get that dialog box if you rightclick on the background of any page and hit save as in firefox

on May 25, 2014

Wizard1956

What does that ss have to do with MWB's? That is some installer/wrapper for a converter program. get rid of it.,


Quoting Uvah, reply 47The dialogue box seen here is what prompted this whole thing. It could even be malware.

 

Install MWB and run it.

It was an example, I didn't actually dl the program. I wanted to show what the dialogue box looked like. It should not look that way. It should be skinned like the rest.

I've installed MWB numerous times and it still doesn't work.

And yes it could be malware but why hasn't anything worked so far. JRT only took out what was left of that  software informer, which I thought I had gotten rid of all of it. As for the installation disc, that'll bring back the recovery partition plus afford me the opportunity to take this thing back down to factory specs if all else fails. Unfortunately its beginning to look that way.  

on May 25, 2014

When installing Malwarebytes do you run the install as admin?

on May 25, 2014

I run all installs as admin.

on May 25, 2014

Does to save as dialog look like that all the time or just when trying to save something from the internet?

on May 25, 2014

Had the same issue yesterday............MWB would not fire up until I rebooted..........weird..........running windows 8.

on May 25, 2014

Guys: Are you running the free or Pro editions?

Also, please state which other security software you're using...so people can tell what's up, and if there's a correlation, OK?

on May 26, 2014

Free

on May 26, 2014

Using the free version. Running Advanced System Care, IObit's Malware Fighter, ThreatFire and MSE. Been using them since my first laptop and never had a problem until now.

on May 26, 2014

WinMonster2

Does to save as dialog look like that all the time or just when trying to save something from the internet?

Only when trying to save something from the Net.

on May 26, 2014

Do you get this messed up dialog in other browsers or just firefox?

on May 26, 2014

Also, why the hell do you need so many security apps. Whether they say they do or don't, they interfere with each other, Uvah.

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